Shipping policy
Last updated: September 2026
Thank you for shopping with CloverCollectorClub! Please read our shipping policy carefully before placing your order, as timelines and costs vary by order type and destination.
📦 Order Types & Dispatch Timelines
Pre-Order Items: Pre-order items are shipped once stock arrives from the supplier. Estimated arrival windows are listed on each product page. Once your pre-order stock arrives, we dispatch within 2–5 business days. You'll receive a shipping confirmation email with tracking details as soon as your order is on its way.
In-Stock Items: In-stock orders are processed and dispatched within 2–5 business days of payment confirmation.
Mixed Orders (Pre-Order + In-Stock): If your order contains both in-stock and pre-order items, your entire order will be held and shipped together once all pre-order stock arrives — unless you contact us to arrange a split shipment.
🌏 Delivery Estimates by Region
Delivery times are estimates from the dispatch date and are not guaranteed. Delays may occur due to customs clearance, public holidays, or carrier disruptions outside our control.
| Region | Estimated Delivery |
|---|---|
| 🇦🇺 Australia | 3–10 business days |
| 🇳🇿 New Zealand | 5–12 business days |
| 🇺🇸 United States | 7–21 business days |
| 🇬🇧 United Kingdom | 7–21 business days |
| 🇪🇺 Europe | 10–25 business days |
| 🌎 South America / Chile | 14–30 business days |
💸 Shipping Costs
Australia Shipping rates for Australian orders are calculated at checkout based on parcel weight and your delivery address, using live Australia Post rates.
CloverCare Members (Australia): If you're a CloverCare member, your shipping cost is arranged separately as part of your CloverCare agreement. Please refer to your CloverCare terms or contact us if you have questions about your shipping arrangement.
International (NZ, US, UK, EU, South America): International shipping rates are calculated at checkout based on parcel weight and destination. Rates are displayed in AUD unless you're shopping in a localised currency market (USD, GBP, NZD).
🛃 Import Duties, Taxes & Customs Fees
CloverCollectorClub ships from Australia. For international orders, import duties, customs fees, and local taxes may apply depending on your country's regulations and the declared value of your order.
These charges are the responsibility of the buyer and are not included in your order total or shipping cost at checkout. We are unable to predict or control customs processing times or fees.
We recommend checking with your local customs authority before ordering if you're unsure about applicable import costs. Please note that CloverCollectorClub is not responsible for delays caused by customs processing.
📬 Tracking
All orders include tracking. Your tracking number will be emailed to you once your order has been dispatched. Please allow up to 24 hours after dispatch for tracking information to update.
❓ Questions?
If you have any questions about your order or shipping, please reach out at clovercollectorclub@gmail.com or visit our FAQ page.